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Privacy Policy

Last Updated: March 27, 2026

Your privacy matters to us. This policy explains how GlowPicked collects, uses, and protects your personal information when you visit our website or use our services.

Person responsible for the protection of personal information (Loi 25):
Francis Levesque, Data Protection Officer — privacy@trente6ai.com

The Quick Summary

📊 What We Collect

Email addresses, browsing behavior, and basic analytics. We don't collect sensitive personal data.

🎯 Why We Collect It

To send you beauty recommendations, improve our product research, and understand what content you find helpful.

🔒 How We Protect It

Industry-standard encryption, secure servers, and we never sell your data to third parties.

🚪 Your Rights

You can access, update, or delete your data anytime. Just contact us.

Information We Collect

Information You Provide Directly

  • Email Address: When you subscribe to our newsletter
  • Contact Information: When you contact us with questions
  • Survey Responses: When you participate in our research
  • Comments: If you comment on our articles (future feature)

Information Collected Automatically

  • Website Usage: Pages visited, time spent, click patterns
  • Device Information: Browser type, operating system, IP address
  • Referral Data: How you found our website
  • Analytics Data: Performance metrics and user behavior

Information We Don't Collect

  • ❌ Social Security Numbers or government IDs
  • ❌ Financial information or credit card data
  • ❌ Health records or medical information
  • ❌ Biometric data or facial recognition
  • ❌ Location tracking (beyond general geographic region)

How We Use Your Information

📧

Send You Beauty Recommendations

We use your email to send weekly newsletters with our latest product reviews and beauty discoveries.

Legal Basis: Consent (you can unsubscribe anytime)
🤖

Improve Our Research

We analyze browsing patterns to understand which products and reviews are most helpful to visitors.

Legal Basis: Legitimate interests (improving our service)
📈

Website Analytics & Performance

We track website performance, popular content, and technical issues to improve user experience.

Legal Basis: Legitimate interests (website optimization)
💬

Customer Support

We use contact information to respond to your questions, complaints, or feedback.

Legal Basis: Legitimate interests (customer service)
⚖️

Legal Compliance

We may use information to comply with legal obligations or protect our rights.

Legal Basis: Legal obligations & legitimate interests

Information Sharing & Disclosure

🚫 We Never Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is not a revenue stream for us.

When We Might Share Information:

Service Providers

We share limited data with trusted service providers who help us operate our website:

  • Email Service: To send newsletters (data processing agreement in place)
  • Analytics: Google Analytics (anonymized data only)
  • Hosting: Netlify (for website hosting and performance)
  • AI Services: Anthropic/OpenAI (for content analysis - no personal data)

Legal Requirements

We may disclose information if required by law, such as:

  • Court orders or legal subpoenas
  • Government investigations
  • Protecting our legal rights
  • Preventing fraud or illegal activity

Business Transfers

If GlowPicked is acquired or merged, your information may be transferred as part of that transaction. You'll be notified of any such change.

Cookies & Tracking Technologies

Essential Cookies

Required for the website to function properly. These cannot be disabled.

Examples: Session cookies, security cookies, load balancing

Analytics Cookies

Help us understand how visitors use our website so we can improve it.

Examples: Google Analytics, page view tracking, user flow analysis

Marketing Cookies (Future)

We don't currently use marketing cookies, but may add them in the future with your consent.

Examples: Retargeting pixels, social media tracking

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. Most browsers allow you to:

  • View what cookies are stored
  • Delete existing cookies
  • Block cookies from specific sites
  • Block all cookies (not recommended)

How We Protect Your Information

🔐

Encryption

All data transmitted to and from our website is encrypted using SSL/TLS technology.

🏰

Secure Hosting

Our website is hosted on Netlify's secure infrastructure with industry-standard protections.

🔑

Access Controls

Only authorized personnel have access to personal information, and access is logged.

📊

Regular Audits

We regularly review our security practices and update them to address new threats.

🗑️

Data Retention

We only keep personal information as long as necessary and securely delete it when no longer needed.

Breach Notification

In accordance with Quebec's Law 25 (Loi 25), in the event of a confidentiality incident involving your personal information that presents a serious risk of harm, we commit to:

  • Notifying the Commission d'acces a l'information du Quebec within 72 hours of becoming aware of the incident
  • Notifying you as soon as possible if the incident presents a serious risk of harm to you
  • Maintaining a register of confidentiality incidents as required by law

This obligation also meets the requirements of GDPR Article 33 (72-hour notification to supervisory authority) and PIPEDA breach reporting requirements.

Data Retention

We retain personal information only as long as necessary for the purposes described in this policy:

  • Email subscriptions: Until you unsubscribe or request deletion
  • Analytics data: Aggregated and anonymized; raw data retained for up to 26 months
  • Contact inquiries: Up to 24 months after the last interaction
  • Survey responses: Up to 36 months, then anonymized or deleted
  • Server logs: Up to 90 days for security and troubleshooting purposes

When data is no longer needed, it is securely deleted or anonymized so that it can no longer be associated with you.

Your Privacy Rights

🇨🇦 Quebec (Loi 25)

Right to Access: Request access to the personal information we hold about you
Right to Rectification: Correct inaccurate or incomplete personal information
Right to Erasure (Right to be Forgotten): Request deletion of your personal information
Right to Portability: Export your data in a standard format (JSON or CSV)
Right to Withdraw Consent: Withdraw your consent at any time
Right to Complaint: File a complaint with the Commission d'acces a l'information du Quebec

🇪🇺 European Union (GDPR)

Right to Access: Get a copy of your personal data we hold
Right to Rectification: Correct inaccurate personal data
Right to Erasure: Request deletion of your personal data
Right to Portability: Transfer your data to another service
Right to Object: Opt-out of certain data processing
Right to Withdraw Consent: Stop consented processing anytime

🇺🇸 California (CCPA/CPRA)

Right to Know: What personal information we collect and why
Right to Delete: Request deletion of your personal information
Right to Opt-Out: Opt-out of sale of personal information (N/A - we don't sell)
Right to Non-Discrimination: Equal service regardless of privacy choices

🇨🇦 Canada (PIPEDA)

Right to Access: Request access to your personal information
Right to Correction: Correct errors in your personal information
Right to Withdraw Consent: Withdraw consent for data collection
Right to Complain: File complaints with the Privacy Commissioner

How to Exercise Your Rights

To exercise any of these rights, contact our Data Protection Officer at privacy@trente6ai.com or privacy@glowpicked.com with:

  • Your full name and email address
  • Specific right you want to exercise
  • Any additional details that help us locate your data

We'll respond within 30 days (or as required by applicable law) and may ask for identity verification to protect your privacy.

International Data Transfers

GlowPicked is based in Canada, but our website and services may involve data transfers to other countries, including the United States, where our service providers are located.

How We Protect International Transfers:

  • Use service providers with adequate data protection measures
  • Implement data processing agreements with all vendors
  • Ensure appropriate safeguards are in place
  • Comply with applicable cross-border data transfer laws

Specific International Transfers:

  • United States: Google Analytics, Netlify hosting, email services
  • European Union: Some AI analysis services (with appropriate safeguards)

Children's Privacy

GlowPicked is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information immediately.

If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us immediately at privacy@glowpicked.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

How We'll Notify You of Changes:

  • Update the "Last Updated" date at the top of this page
  • Send email notifications for significant changes (if you're subscribed)
  • Post notices on our website for major policy updates

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Droits des utilisateurs / User Rights

GlowPicked is a static website. We do not collect personal data server-side. Any data processing (analytics cookies, newsletter subscriptions) is minimal and based on your consent.

Your rights under Loi 25 (Quebec), GDPR, PIPEDA, and CCPA/CPRA

Right of Access

Request a copy of any personal data we hold about you.

Right to Rectification

Ask us to correct inaccurate or incomplete information.

Right to Deletion (Right to be Forgotten)

Request that we delete your personal data.

Right to Portability

Receive your data in a structured, machine-readable format (JSON or CSV).

Right to Withdraw Consent

Withdraw your consent for data processing at any time.

Right to Complain

File a complaint with the Commission d'acces a l'information du Quebec or your local supervisory authority.

How to exercise your rights

Send your request to: privacy@trente6.ai

We will respond within 30 days. We may ask for identity verification to protect your privacy.

As GlowPicked is a static site, most personal data exists only if you subscribed to our newsletter. You can unsubscribe at any time via the link in any email we send you.

GlowPicked est un site statique. Nous ne collectons pas de données personnelles côté serveur. Tout traitement de données (cookies analytiques, abonnement à l'infolettre) est minimal et basé sur votre consentement.

Vos droits en vertu de la Loi 25 (Québec), du RGPD, du PIPEDA et du CCPA/CPRA

Droit d'accès

Demandez une copie des renseignements personnels que nous détenons à votre sujet.

Droit de rectification

Demandez la correction de renseignements inexacts ou incomplets.

Droit à l'effacement (droit à l'oubli)

Demandez la suppression de vos renseignements personnels.

Droit à la portabilité

Recevez vos données dans un format structuré et lisible par machine (JSON ou CSV).

Retrait du consentement

Retirez votre consentement au traitement de vos données en tout temps.

Droit de déposer une plainte

Adressez une plainte à la Commission d'accès à l'information du Québec ou à votre autorité de contrôle locale.

Comment exercer vos droits

Envoyez votre demande à : privacy@trente6.ai

Nous répondrons dans un délai de 30 jours. Nous pourrions vous demander de vérifier votre identité afin de protéger votre vie privée.

Comme GlowPicked est un site statique, la plupart des données personnelles n'existent que si vous êtes abonné(e) à notre infolettre. Vous pouvez vous désabonner en tout temps via le lien présent dans chacun de nos courriels.

Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

🛡️ Data Protection Officer (DPO)

Francis Levesque

privacy@trente6ai.com

Responsible for personal information protection under Loi 25 and GDPR

📧 Email

privacy@glowpicked.com

For fastest response to privacy inquiries

📝 General Contact

Use our contact form for non-urgent privacy questions

📍 Mailing Address

GlowPicked Privacy Team
Trente6 AI
Quebec, Canada

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Privacy Settings

Essential

Required for the website to function properly. Cannot be disabled.

Examples: Session, security, load balancing

Analytics

Help us understand how visitors use our website to improve user experience.

Examples: Google Analytics, page views, user flow

Marketing

Used to deliver relevant ads and track advertising effectiveness.

Examples: Retargeting, affiliate tracking, social media
Privacy Policy